Frequently Asked Questions

Can kids come in to play anytime you are open?

Yes- Closed Easter, Fourth of July, Thanksgiving, Christmas

Can I bring in a cake, cupcakes or gifts?

Yes- If booked in a party room. Otherwise no.

Can we open gifts in common areas of the facility?

No- gifts are only allowed in reserved party rooms.

Do adults pay an admission fee?

Please call to check on current admission price.

Are special socks required?

Socks are required. No special socks are needed. Available for purchase $1.50 per pair.

Do you have anything for very small children?

Yes- dedicated bouncer for toddlers. Little guys enjoy all of the flashing lights and sounds.

I'm not sure how many kids will actually show up for our booked birthday party.

No worries, we charge based on the number of kids participating. Give us your best guess.

Just noticed my free pass is expired- can I still use it?

Expired passes will be accepted as a $2.00 discount coupon.

Can we purchase the toy counter prizes with cash instead of using tickets?

Yes- tickets or cash or combination.

How much advance notice is needed to reserve a party?

During the winter months book early. Otherwise, two weeks' notice is helpful but not required.

My child has a food allergy. Do your prepared food items contain peanuts?

Not according to the food labels. Some candy bars or ice cream items may contain nuts.

My child wants a special theme- Can we bring our own party decorations?

No problem. Only sticky tac for the walls. NO GLITTER, CONFETTI, SILLY STRING or PINATA.

Can we bring our own food to our reserved party?

Sorry- no outside food or drink is allowed in the facility.

Can we order extra food and drink during our reserved party?

Yes- no advance notice is needed.

How early should we arrive for a scheduled party?

Plan to arrive about 10 minutes early as we need to clean up the previous party.

When do we pay for our reserved party?

A small deposit is collected when booking - balance collected day of the event. We accept Cash, Visa, MC, Amex, Discover - sorry, no checks.

Do you sell gift cards?

Yes - available in any amount - purchase in-store or by phone.